Privacy Policy
A-One FinCEN Filer, LLC ("A-One") is a Florida limited liability company. Personal information provided to and collected by A-One via our web pages is controlled by A-One employees and overseen by the company's managers. We are committed to safeguarding the personal information of our clients, users, and employees, while helping our clients and employees create a secure online environment and make the right decisions. If you wish to contact us in relation to questions regarding your personal information, please use the email form on our Home page. Our handling practices for personal information are as follows:
1. What information is collected. We may collect the following personal information about you: Name and contact details, such as, first and last name, email address, postal address, telephone number. Financial Information, such as, bank account, credit and debit card numbers for processing of payments. Usage information, such as, behavioral information about how you navigate within our Services and which elements of our Services you use the most and information regarding the products and/or services you wish to order, wish list, preferences, interest, etc. Computer, device and connection information, such as, IP address, browser type and version and location. Any other information shared by you through our websites, apps, and other products and services, including web chat communications.
2. How we use personal information. We send a secured email to the client requesting identification to be returned through the secured email system. We temporarily store the file on our secure document repository until we upload a copy of the file to FinCEN website and enter the information on the FinCEN website. Once the information has been sent to FinCEN, we delete all files and forms in our temporary document repository.
3. With whom do we share personal information. We only share personal information with FinCEN for reporting purposes.
4. How long do we keep your information. Your personal information will be processed to the extent necessary for the performance of our obligations, and for the time necessary to achieve the purposes for which the information is collected, in accordance with our data retention policies and the applicable data protection laws. When we no longer need your personal information, we will take all reasonable steps to remove it from our systems and records or take steps to properly anonymize it so that you can no longer be identified from it.
5. How we correct the misuse of personal data. Once we have completed the reporting process to FinCEN, we delete all files with personal data and do not store identifying information other than the customer’s name and email address. Should we be notified by a client of misuse of personal data, we work with the client to get to the root of the allegation. If we find out that there has been a misuse of personal data, we adjust our policies and procedures and use all available industry resources to avoid any future breach.
6. How we secure personal data. We use a secured email system to collect identification information and we temporarily store all files containing personal information using all of the security features provided by our website provider and document repository provider.
7. How we communicate policy changes. When we change any of our policies regarding collection of personal information, we update this policy on our webpage.
8. How we address concerns over misuse of personal data. We keep apprised of industry advised ways to avoid misuse of data. We also subscribe to additional resources that protect personal data in line with industry standards. We comply with applicable legal requirements and industry standards to protect and properly dispose of all sensitive data, both online and offline.
9. How do we protect your personal information. We have put in place an internal framework of policies and minimum standards across all our businesses to keep your data safe. In addition, we limit access to personal information by our employees, service providers and third-party service providers to a ‘need-to-know’ basis. More specifically and in accordance with the law, we take appropriate technical and organizational measures (policies and procedures, IT security and others) to ensure the confidentiality and integrity of your personal information and the way it is processed. We do not collect sensitive data such as credit card, bank account numbers, Social Security/Social Insurance number, salary, or other personal financial or health information.
10. Customer Preferences. We respect customer preferences regarding contact by telephone and e-mail and remedy the underlying cause of any failure to do so. We only communicate with clients after we receive an email from a potential client through our website inquiring of services. We then respond to the client’s email only if they request our services or ask a question.
11. Secured Email System. We use a secured email system to send all communications and documents and when requesting necessary documents from a client.
12. Solicitation. We do not solicit directly to individuals in any way. We only advertise through our website and general online advertisements.
13. The use of cookies. We use cookies to optimize our websites and analyze website traffic. On occasion we may use third party cookies, notably social media plugins, to enable you to share ideas and information related to us instantly and for our own marketing purposes. Cookies or similar techniques (referred to collectively as “Cookies”) are small text files or pixels, which might be stored on your computer or mobile device. Cookies may be necessary to facilitate website browsing and making it more user-friendly. Cookies may also collect information to analyze personal browsing behavior. We may use Cookies belonging to one of the four categories listed below.
- Strictly Necessary Cookies - these mandatory Cookies are needed for our websites to function properly.
- Functional Cookies - these Cookies add additional functionality to our websites.
- Performance Cookies - these Cookies support analytic services that help us to improve our website’s functionality and user experience.
- Advertising Cookies - these Cookies can be applied to collect insights, to issue personalized content and advertising on our own and other websites.
If you do not want cookies to be stored, then you may turn off certain cookies described above individually or you can select the appropriate options on your web browser or in the cookie-tool provided on some of our websites to block or delete some or all cookies.
14. Links to other websites. Our websites may contain links to other third-party websites, which may have privacy & cookie notices that differ from ours. We are not responsible for the collection, processing or disclosure of personal information collected through such other websites. We are also not responsible for any information or content contained on such websites. Links to other websites are provided solely for convenience. Your usage and browsing on any such website is subject to that website’s own policies. Please review the privacy notices posted on other websites that you may access through our website. A-One may provide you with additional or different privacy notices, in specific instances, on how your personal information is collected and used for a specific service.
15. If you are under 13 years of age, please do not use or access the services. A-One does not knowingly collect or maintain personal information (as defined by the United States Children’s Online Privacy Protection Act) from persons under 13 years of age. If A-One learns that personal information of persons under 13 has been collected on or through the services, we will take appropriate steps to delete this information.
16. From time to time we may update this Privacy Notice or any other specific privacy statement. When making changes to this Privacy Notice, we will add a new date to this statement. This version is effective as of 3/1/2024.
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